Cookie Policy

This Cookie Policy explains how PowerPlay Casino uses cookies and similar technologies when you visit our website (the “Site”). It outlines what cookies are, why we use them, what types may be set, how third parties may be involved, and how you can manage your choices.

If you’re also looking for broader information on how we handle personal data, please review our Privacy Policy on the PowerPlay Casino website.

What Cookies Are (and Why Websites Use Them)

Cookies are small text files that a website stores on your device (computer, phone, or tablet) when you browse. They help the Site recognize your browser, remember certain preferences, and support core features like staying logged in as you move from page to page.

Cookies can be:

• Session cookies - deleted when you close your browser
• Persistent cookies - remain on your device until they expire or you delete them
• First-party cookies - set by PowerPlay Casino
• Third-party cookies - set by service providers we use (for example, analytics or advertising partners)

We may also use similar technologies (such as pixels, tags, SDKs, or local storage) that serve comparable purposes. For simplicity, this policy refers to all of these as “cookies.”

How We Use Cookies to Make the Site Work Better

Cookies help us deliver a smoother, safer, and more personalized experience. In practice, they may be used to:

Keep the Site running reliably, including key account functions like log-in, navigation, and session management.

Improve security by detecting suspicious behavior, helping prevent fraud, and protecting accounts.

Measure and improve performance so pages load properly, features behave as expected, and errors can be identified and fixed faster.

Understand how visitors use the Site (analytics) so we can refine design, content, and usability.

Support marketing and promotions where permitted - such as showing relevant offers or measuring campaign performance.

Cookie Types You May Encounter on Our Site

We use different cookie categories depending on the feature involved and your settings.

Essential Cookies (Required)

These cookies are necessary for the Site to function. Without them, core services may not work properly - for example:

• Keeping you signed in during a session
• Enabling secure areas and account features
• Supporting transaction flow and anti-fraud protections
• Maintaining basic site stability and load balancing

Because they’re required to deliver the service, essential cookies are typically set automatically.

Functional Cookies (Your Preferences, Remembered)

Functional cookies help the Site remember your choices so your experience feels consistent, such as:

• Language or region settings
• Display preferences
• Remembering certain selections you’ve made on the Site

If you disable these cookies, some personalization may be lost and you may need to reselect preferences more often.

Performance and Analytics Cookies (Better Decisions, Better Experience)

These cookies help us understand what’s working and what needs improvement by collecting information such as:

• Which pages are visited most often
• How users navigate through the Site
• Whether users encounter errors or slow-loading pages

We use aggregated insights to improve stability, navigation, and overall user experience. Analytics cookies generally don’t exist to identify you directly, but they may collect device and browser data that could be considered personal information under certain privacy laws.

Marketing Cookies (Relevant Offers, Smarter Measurement)

Marketing cookies may be used to:

• Measure the effectiveness of advertising campaigns
• Limit how often you see the same promotion
• Deliver ads or promotional messaging that may be more relevant to your interests

Where required by law, marketing cookies are used only after you provide consent via our cookie banner or settings.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services to us, such as:

• Analytics providers (to understand traffic and usage trends)
• Advertising and measurement partners (to assess campaign performance and relevance)
• Security and fraud-prevention tools (to protect accounts and transactions)
• Customer support and site tooling providers (to keep the Site operating smoothly)

These third parties may process data according to their own privacy policies and may use cookies across different sites or services. We aim to work with reputable providers and limit third-party access to what’s needed to deliver their services.

Consent - How Your Choices Work

When required, you’ll see a cookie notice that allows you to accept or reject non-essential cookie categories. Essential cookies are used to provide the Site and can’t be switched off through the cookie banner.

You can update your choices at any time through our cookie settings (where available) or by adjusting your browser controls as described below.

Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through settings. You can typically:

• Block all cookies
• Block third-party cookies only
• Clear existing cookies
• Set rules per website

If you choose to disable cookies, some features may not work as intended. For example, you may be logged out more often, preferences may reset, and certain account or payment-related pages may not function reliably.

Here’s where these settings are commonly found:

• Chrome: Settings - Privacy and security - Cookies and other site data
• Safari: Settings/Preferences - Privacy
• Firefox: Settings - Privacy & Security
• Edge: Settings - Cookies and site permissions

If you delete cookies, you may need to sign in again and reapply your preferences the next time you visit.

How Cookie Settings Can Impact Your Experience

Adjusting cookie preferences can change how the Site behaves. Typical effects include:

• Essential-only setup: maximum privacy controls, but less convenience
• Functional enabled: smoother navigation with saved preferences
• Analytics enabled: helps us improve usability and performance based on real usage patterns
• Marketing enabled: more relevant promotional messaging and more accurate campaign measurement

We recommend keeping essential cookies enabled to ensure stable site operation and account security.

Data Retention and Cookie Lifespans

Cookie duration depends on its purpose:

• Session cookies generally expire when you close your browser
• Persistent cookies remain until they expire (based on their set lifespan) or you delete them manually

We keep cookies only as long as needed for the purpose described in this policy, unless a longer retention period is required or permitted by law.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how the Site operates. When we make material changes, we’ll post the updated version on this page and adjust the “last updated” date accordingly.

Last updated: 2026-07-07

Questions or Privacy Requests - How to Reach Us

If you have questions about our use of cookies or want help with privacy-related requests, contact our support team:

Email: support@powerplay.com

We’ll help you understand your options and point you to the right settings so you stay in control of your experience on PowerPlay Casino.